A woman with learning disabilities who died at Basildon Hospital while awaiting tests on gallstones was not fed for five days, an inquest heard.
Her sister, Catherine Butler- Smith, visited every day and tried in vain to speak to senior staff about her deteriorating condition.
And when she was fed, it wasn’t exactly an unqualified success…
The court heard she was on “nil by mouth” following admission on May 26 last year, but there was “no clear documentation” to show if any alternative nutrition or hydration was given over the next four days. Even after being referred to the team, Miss Smith was initially fed by carers from her care home rather than hospital staff, but became unwell after nurses gave her an omelette containing milk.
Milk. For a woman with a dairy allergy.
Consultant Dr Jose Mullerat could not explain the lapse in record keeping.
I think I’ll have a go – your staff are incompetent or lazy. Pick one.
Lack of communication from senior staff to patients and relatives was also raised by coroner Caroline Beasley-Murray after she heard Miss Smith’s sister had tried everyday to speak to a consultant.
Mrs Butler-Smith said: “I found the whole flavour of people working in the hospital at that time was they did not want to know – it was just awful.”
Mrs Beasley-Murray said: “I would like to echo what miss Butler-Smith said about communication.
“Over and over again this court hears similar comments.
Something must be put in place regarding communication.”
Perhaps something does indeed need to be ‘put in place’, but personally, I’m leaning towards a rocket up the jacksie of the CEO of the hospital, myself…
The court heard the failure to refer her to the speech and language therapy department for her swallowing problem was investigated as a “near miss” clinical incident.
The court was told new procedures had been brought in, but the spokesman conceded there was another similar case last month.
Comments are…well, see for yourself:
CHRISTMAS CAROL says…
Same old story, arrogant God like consultants who dont understand the English language, senior nurses who dont like to upset them. My mother wasnt fed , they said she was not hungry . She had had a stroke and could not feed herself as she was disorientated and could not find her mouth. After 3 days I discovered this and went in every day to feed my mother and three other patients, in the same ward, while the nurses wer having a cup of tea and some chocolates , laughing and joking and oblivious to what was happening. They were not laughing when I had finished with them. Dont give me all that old rubbish about how overworked nurses are either. This is a disgusting way to treat a human being and their family. What happens to the people who are all alone in the world and have nobody to fight their corner. HOSPITAL DIRECTORS SHOULD RESIGN
All the staff in Basildon Hospitalk are a load of SCUM sack the lot of them
all no good
The Directors should all be kicked out
when my mum was in Bas hosp she had to have complan for meal replacement.
Over 6 days, NOT ONCE were the nursing staff able to make a milkshake – add complan and cold milk then shake. I even printed instructions and left them by the complan box – either the staff can’t read English, or can’t be bothered
Every day they made it with boiling water and she couldn’t drink it.
So I had to go in every day to make a milkshake for her.
That pretty much sums up the abilities of the nursing staff who ‘looked after’ my mother
But remember, it’s the wonder of the world, so it is!