To: Customer Care <firstname.lastname@example.org>
Subject: Allegedly Marmite flavoured Cashews
I write in reference to your Oven-baked Cashews having Marmite flavouring.
If you wish to market these items correctly, I would suggest taking the lid off the jar of Marmite before waving it over the belt which carries the cashew nuts along towards the bagging area, as I believe that is what is needed to conform with the advertised ‘Coated in Marmite Yeast extract’, and expecting the Marmite flavouring.
Guess what folks, I got a reply, apologising, and promising to do better!